Privacy Policy

48jl ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on our website at https://48jl.app. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Policy applies to all users of the 48jl Platform, including visitors who browse without registering and registered members who hold an active account. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you do not agree with this Policy, please discontinue use of the Platform immediately.

We are committed to complying with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

We collect personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience on 48jl. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Email address;
• Mobile phone number;
• Residential address (city, province, country).

2.2 Account Information

• Username and encrypted password;
• Account registration date and history;
• Account preferences and settings;
• Communication history with our support team.

2.3 Identity Verification (KYC) Documents

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID);
• Proof of address documents;
• Proof of payment method ownership where required.

2.4 Financial & Transaction Data

• Deposit and withdrawal amounts and timestamps;
• Payment method details (e-wallet account references, bank account references — we do not store full card numbers);
• Transaction history and account balance records.

2.5 Gaming Activity Data

• Games played, wager amounts, and game outcomes;
• Session duration and frequency of play;
• Bonus and promotion usage history;
• Responsible gaming tool usage (deposit limits, self-exclusion requests).

2.6 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser type;
• Session logs and access timestamps;
• Cookie identifiers and similar tracking data (see Section 9).

48jl collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions;
• Automatically: When you access and use the Platform, we automatically collect technical and device data through cookies, server logs, and similar technologies;
• From third-party payment providers: When you make a deposit or withdrawal via GCash, Maya, or a Philippine bank, we receive transaction confirmation data from the payment provider;
• From identity verification services: Where we use third-party KYC service providers to verify the authenticity of identity documents you submit;
• From fraud prevention and security services: We may receive data from third-party fraud detection services to help protect the Platform and its users.

48jl uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your 48jl account, including processing your registration and verifying your identity;
• Service delivery: To provide you with access to all 48jl games, including fish hunter, slots, live casino, bingo, and sports betting;
• Payment processing: To process deposits and withdrawals via your chosen payment method (GCash, Maya, bank transfer, or debit card);
• Regulatory compliance: To comply with our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act of 2012, including mandatory reporting to PAGCOR and other competent authorities;
• Age verification: To verify that you meet the mandatory 21+ age requirement for participation in gaming activities;
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activity;
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Marketing and promotions: To send you information about 48jl promotions, bonuses, and new features — only where you have consented to receive such communications;
• Platform improvement: To analyze usage patterns and improve the performance, features, and user experience of the 48jl Platform.

Under the Data Privacy Act of 2012 and applicable regulations, 48jl processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your account, process payments, and deliver gaming services;
• Legal obligation: Processing required to comply with Philippine law, including AML regulations, PAGCOR licensing requirements, and the Data Privacy Act of 2012;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: GCash, Maya, and Philippine banking partners, to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers who assist us in verifying your identity and age;
• Game software providers: Game developers and providers whose games are available on the 48jl Platform, to the extent necessary to deliver gameplay;
• Fraud prevention and security services: Third-party providers who assist us in detecting and preventing fraudulent activity;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where we are legally required to disclose information;
• Professional advisers: Lawyers, auditors, and other professional advisers, subject to strict confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom we share personal data are required to handle it in accordance with applicable data privacy laws and our data processing agreements.

48jl retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active account data: Retained for the duration of your account's active status;
• KYC and identity documents: Retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations;
• Transaction records: Retained for a minimum of five (5) years following the transaction date;
• Gaming activity logs: Retained for a minimum of three (3) years;
• Support communications: Retained for two (2) years following resolution of the relevant inquiry;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention and disposal procedures.

48jl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 48jl Platform;
• Encrypted storage of sensitive personal data, including passwords (which are hashed and never stored in plain text) and KYC documents;
• Access controls: Personal data is accessible only to authorized 48jl personnel who require it to perform their job functions;
• Regular security audits and penetration testing of our platform infrastructure;
• Two-factor authentication (2FA) options for account access;
• Fraud monitoring systems that operate continuously to detect suspicious activity.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission (NPC) in accordance with our obligations under the Data Privacy Act of 2012.

48jl uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyze usage patterns. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled;
• Functional cookies: Remember your preferences (such as language settings and game preferences) to personalize your experience;
• Analytics cookies: Help us understand how users interact with the Platform so we can improve its performance and features. Data collected is aggregated and anonymized where possible;
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 48jl:

• Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Policy;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

48jl takes the protection of minors extremely seriously. We conduct age verification checks during the registration process and may request additional proof of age at any time. If we discover that we have inadvertently collected personal data from a person under the age of 21, we will immediately suspend the associated account, delete the personal data, and return any deposited funds to the payment source used.

If you are a parent or guardian and believe that a minor has registered on the 48jl Platform, please contact us immediately at [email protected] so that we can take prompt action.

The 48jl Platform may contain references to third-party services, such as payment providers. These third parties operate under their own privacy policies, which we encourage you to review. 48jl is not responsible for the privacy practices or content of any third-party services.

Our payment partners — including GCash, Maya, and Philippine banks — have their own data privacy policies that govern how they handle your financial data during payment processing. By using these payment methods, you also agree to the relevant provider's privacy terms.

48jl reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 48jl Platform after any changes to this Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically. The most current version will always be available at https://48jl.app/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.